Salesforce
Deliver connected, data-driven customer experiences with a multi-award-winning Salesforce partner.
Our partnerships are different
Unlock extraordinary results with Salesforce.
Whether your customer is a business, consumer, patient, or citizen, they are expecting an engaging and personalized journey. Our multi-cloud delivery expertise of Salesforce’s customer relationship management (CRM) solution—with connected data and intelligence—empowers you to create the outstanding experiences your customers want and need.
Engagement
Build engagement by creating experiences your customers love. Leverage connected, data-driven Salesforce solutions like Marketing, Sales, and Service Cloud to build loyalty and continuously optimize your digital strategy with embedded artificial intelligence (AI) and analytics.
Growth
Gain transformative results and exponential growth by unlocking operational excellence, optimizing revenues, and driving innovation with artificial intelligence.
Loyalty
Solidify your customer base through data-based insights, automation, and sustained adoption. Resolve issues quickly and improve satisfaction, no matter your sector or challenge.
How We Can Help
Tailor Salesforce for your industry needs.
Our core values are our cornerstone. We build long-term partnerships based on trust and continuous improvement by ensuring that our clients’ visions are the guiding principles that drive our decision-making.
Although Salesforce fits any kind of company or organization, we understand each industry has a unique set of needs. The breadth and depth of our industry expertise, coupled with Salesforce’s industry cloud specializations, ensures we support the capabilities your business or organization needs most to thrive and grow.
Salesforce Capabilities
Power ahead with Credera.
We are here to help you solve business problems using integrated Salesforce solutions, unlock growth potential with data-driven decisions and AI, and maximize your Salesforce investment with expert guidance. Explore our core offerings below or get in touch to book time with one of our Salesforce consultants.
Sales Cloud: Accelerate growth
Grow your business with high-value relationships, automation, and optimal performance in Salesforce, the number one customer relationship management (CRM) system.
Marketing Cloud: Engage efficiently
Optimize each stage of the customer journey and build lasting relationships with personalization and relevance.
Service Cloud: Transform the customer experience
Empower your agents to respond quickly with the right answers and automate your service processes to deliver a more efficient and satisfying customer experience.
Salesforce Managed Service
Align Salesforce technology to achieve your goals, with the help of experts who truly understand your organization and vision.
Mulesoft: Integrate anything
Connect any data, system, or AI model securely and automate tasks and processes to deliver intelligent customer experiences faster.
Data Cloud: Powered with AI
Connect your data sources, define and transform their relationship in Data Cloud, and unify data in real time.
Revenue Cloud: Buying made flexible
Make the buying process faster and easier, accelerate new revenue streams, and improve revenue efficiency.
Industry-specific clouds
Accelerate time to value, go digital faster, and transform with industry-specific Salesforce clouds.
Salesforce Certifications
Award-winning Salesforce partner.
We leverage the breadth of the Salesforce platform, have multi-cloud experience, and are one of the most certified Salesforce partners, with over 780 certifications.
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Related Capabilities
Services and offerings.
We realize your opportunities and initiatives can take on a variety of shapes and sizes. Check out some of Credera’s Salesforce services to see how we are creating boutique, customized approaches tailored to our clients—across all sectors, business functions, and company size.
AI everywhere
As artificial intelligence (AI) reshapes the organizational landscape, there is immense potential to unlock valuable insights, optimize processes, and create personalized experiences.
Ecommerce enablement
Keep pace with the demands of the modern-day customer by implementing a multi-channel ecommerce platform that powers profitable and harmonious cross-channel experiences.
Ecommerce optimization
Integrate data-driven shopping flows with user-centric design and search engine optimization (SEO) to reach peak digital performance.
Our Experts
We’re available to talk—and here to help.
At Credera, we’re only as good as our people, and we bring a highly skilled and diverse set of experts together for the benefit of our clients.
Neal Hartman
Technical Architect
Chicago
Keir Bowden
CTO Salesforce, UK
London
Paul Gibbons
Salesforce Practice Director
Dallas
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White Paper: How Your Marketing Intelligence Can Help You Create Top Customer Experiences
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