Data Cloud: Powered with AI
Connect your data sources, define and transform their relationship in Data Cloud, and unify data in real time.
Capabilities
See how we're helping our clients.
Our team of certified Data Cloud experts, backed by over 800 Salesforce certifications, makes us one of the most capable partners in the ecosystem. We help you unify your data with Data Cloud while aligning your entire organization around the customer to improve experiences and drive growth.
Unify enterprise data
Eliminate data silos by creating a single platform to access and leverage your enterprise data seamlessly.
Integrate diverse data sources
Use over 200 connectors to bring in both structured and unstructured data from various applications, improving your CRM capabilities.
Utilize AI-driven insights
Tap into the power of generative AI based on your company’s data to deliver secure and relevant outcomes.
Drive customer engagement
Link your CRM data with buyer intent signals to support your sales teams and improve customer interactions across different channels.
Improve service operations
Get a complete view of service performance by combining CRM, telemetry, and customer feedback data to optimize your operations.
Personalize marketing
Build unified audience profiles by connecting your sales, service, and marketing data to elevate the customer experience.
Optimize ecommerce experience
Leverage integrated data to customize shopping experiences and streamline merchandizing.
Boost data-driven decision-making
Leverage a metadata layer for smooth integration across Salesforce applications, for better collaboration and performance.
How We Can Help
Build stronger customer connections.
With Data Cloud, organizations can eliminate data silos to offer truly personalized customer experiences and make decisions based on real-time data. At Credera, we value integrity, ensuring our partners receive clear and trustworthy support throughout their digital transformation journey. This is part of the Credera Difference.
We equip you with the tools and insights necessary to leverage your CRM data effectively. By collaborating closely with your team, we help you align your data strategy with your business goals and implement the right technology solutions to achieve them.
From the initial consultation to the final rollout, Credera exhibited a level of professionalism and expertise that was excellent. The team took the time to understand our unique business needs and tailored the implementation to align perfectly with our goals.
Representative of a major public sector organization
OUR EXPERTS
We’re available to talk—and here to help.
At Credera, we’re only as good as our people, and we bring a highly skilled and diverse set of experts together for the benefit of our clients.
Tye Barnes
Customer Service & Field Service Practice Lead
London
Karman Singh
Pre-Sales Consultant
London
RELATED CAPABILITIES
Additional services and offerings.
Credera is a one-stop shop for your digital transformation, putting your customer at the center and connecting your entire business. Find out how else we can help you futureproof your organization with our trusted, experienced team at your side.
Cloud data & AI
Take the guesswork out of selecting the right platforms for your data needs and ensure optimal data analysis and pattern recognition.
Data architecture
The real success of your data strategy relies on suitable data and technology architecture that adapts to your needs and scales as your organization evolves.
Data democratization
Break down data barriers and pave the way for data-informed decisions, better access, and improved reliability and compliance through data democratization.
Data analytics
Data analysis provides the foundation for informed decision-making, innovation, problem-solving, and efficiency.
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