Adobe Journey Optimizer (AJO)

Part of Adobe Experience Cloud, Adobe Journey Optimizer (AJO) has the power to personalize customer journeys across all touchpoints.


See how we’re helping our clients.

Meet your customers wherever they are with personalized omnichannel experiences.

Agile journey orchestration

Map customer journeys across channels with triggered emails, push notifications, and targeted web content.

Real-time engagement and insights

Build a 360-degree customer profile for contextual engagement at the right time and in the right channel.

Machine learning

AJO optimizations, powered by artificial intelligence (AI), mean the next actions are consistently the best.

Campaign management design

Build cross-channel campaigns that deliver stronger outcomes and happier customers.

Real-time analytics and reports

Insights arrive instantly and are visualized in ways that help drive better personalization and understanding.

How We Can Help

Maximize your marketing return on investment.

Whether it’s customer relationship management (CRM) systems, marketing automation platforms, analytics tools, or other sales and marketing technologies, our specialists can configure, customize, and integrate them seamlessly into your existing infrastructure.

We'll help you deliver the right message, to the right audience, at the right time, boosting engagement and, ultimately, conversions.

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Working with Credera, it really feels like we are sharing a business problem that we are collaboratively trying to solve, rather than Credera selling us a particular service. Credera combines technological capability, business insight, and deep commercial awareness. They are trusted advisors and we look forward to working with them in the future.

Alexander Thomson

Partner, Growth Capital Partners

Alexander Thomson
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