Healthcare & Life Sciences
We believe that strategy, transformation, and customer engagement are critical for success in the complex and highly regulated health care industry.
Strategic Alliances
A modern approach to healthcare engagement.
Credera Health is a strategic alliance between Omnicom Health Group and Credera. Omnicom Health Group is the world’s largest healthcare communications group. Together we bring a consultative approach to healthcare opportunities coupled with a depth of industry expertise.
Point of View
Modernize your approach to customer engagement.
Health care stakeholders are diverse and unique, requiring tailored and integrated strategies for each customer, including providers, patients, and payors. Modern customer engagement in health care requires improved and deepened customer insights and personalization. By developing a modern, customer-centric approach, our clients improve speed to market, gain operational efficiencies, enable digital capabilities, achieve improved customer experiences, drive organizational innovation, and personalize their marketing.
Challenges
What is your challenge today?
Explore the challenges that connect to your situation. We can work together to chart the best path forward for your specific organization and circumstance.
Strategy isn't streamlined and different departments are focused on disparate priorities and metrics leading to poor results.
Your customers are leaving or have low satisfaction scores with your product or service.
Data is siloed, incomplete, inconsistent, or not built in a way to support modern business needs and add value.
Ideas are plentiful but the inability to organize ideas, assess the viability, and quantify the strategic advantage results in missed opportunity.
Speed to market and scale are slowed by the systems that are supposed to enable innovation and organizational growth.
Strategy, marketing and technology departments are lagging behind the competition with their digital capabilities inhibiting their ability to meet customer needs.
Case Studies
