Global CPG leader
Leading digital transformation at a global CPG company.
A global CPG leader partnered with Credera for a digital transformation using Pega, leading to enhanced efficiency, significant time savings, and streamlined global operations.
At a Glance
A global leader in the consumer packaged goods (CPG) industry faced significant inefficiencies across its business functions. Legacy systems, rigid architecture, and outdated processes created bottlenecks in areas such as R&D, procurement, order to cash, and finance.
The Challenge
Operational inefficiencies across the workflow.
A global leader in the consumer packaged goods (CPG) industry faced significant inefficiencies across its business functions. Legacy systems, rigid architecture, and outdated processes created bottlenecks in areas such as R&D, procurement, order to cash, and finance.
The lack of data quality and availability hindered insightful analytics and decision-making. Additionally, manual processes were error-prone, adversely affecting customer engagement and delaying product launches, which ultimately impacted profitability.
The Solution
A tailored Pega solutions for operational transformation.
Credera stepped in to address these challenges by leveraging Pega's robust capabilities and an agile execution model. We designed and deployed solutions tailored to the company's critical business processes.
These included auto assessment of new product ideas, procurement, automatic handling of pre-scheduled payments, and master data management for products and customers. Our strategic solutions transformed their operations, ensuring a seamless workflow across global functions.
The Results
Significant efficiency improvements and time saving.
Our partnership resulted in the deployment of over 25 applications across 110+ countries, empowering more than 3,300 users. This transformation saved the company 1.2 million hours through Pega-powered solutions, and the impact on business performance was substantial.
80% reduction in time to launch a new product: Streamlined processes enabled quicker market entry
70% NA orders auto-unblocked, saving approximately $8 per order: Automation reduced manual intervention, cutting costs significantly
40% reduction in time for R&D assessments: Accelerated assessments allowed faster innovation cycles
30% increase in efficiency with zero-error payments to vendors: Enhanced accuracy and efficiency in financial operations
25% increase in digital negotiation maturity: Improved negotiation processes through digital transformation
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