Technology
Jul 29, 2021
Webinar On Demand: How Halfords digitally transformed CX online and in-store
![Webinar On Demand: How Halfords digitally transformed CX online and in-store](https://images.ctfassets.net/76f8cs5bg9si/3b48yI62dClvkzTlB0vBSp/522e1899355a074b370fcb4262e05ff4/100_-_How_Halfords_digitally_transformed_CX_online_and_in-store.png?w=1200&h=630&q=90&fm=png)
Watch the 2nd customer spotlight webinar in our 2021 series. We interviewed our customer, Halfords, about their journey using Salesforce and how they transformed customer experience online and in-store.
Reasons to watch:
Learn how Halfords improved their customer experience through the user of Live Agent and chatbots
Hear how their existing Salesforce implementation enabled them to transform their in store customer experience
Understand how Halfords set themselves up to drive the most value from their partner relationships with Credera and Salesforce
Speakers:
Sharon Bedford, B2B Customer Operations Manager, Halfords
Hadia Shahnawaz, Salesforce Administrator, Halfords
James Burgess, VP of Customer Success, Credera
Credera is proud to have partnered with Halfords for several years and has seen the company go from strength to strength using Salesforce.
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