Ecommerce

Exceed your customers' expectations through a dynamic strategy, robust implementation, and actionable optimization.

Point Of View

Meet evolving customer needs.

Well-implemented ecommerce platforms and strategies set the stage to go beyond the transaction and drive loyalty. As a leading ecommerce consultant, we can help you create an experience that truly delights customers and boosts brand reputation.

Efficiency

Ecommerce technologies can drive efficiency across supply chain management, order fulfillment, and customer support processes. With this new capacity, organizations can forecast demand, optimize and automate stock levels, and create transparency with customers.

30%

of revenue is lost to inefficiency every year.

Data-driven decision-making

Winning ecommerce solutions are built on a well-considered data strategy. Leveraging data analytics to provide insights into customer behavior, preferences, and trends gives businesses the chance to make informed decisions and tailor their overarching ecommerce strategies accordingly.

51%

consider measuring and reporting on how ecommerce is performing as a distribution channel to be a top challenge.

Conversion rates

What flows naturally from a leading ecommerce customer experience? Increased conversion rates. When bottlenecks in the process are eliminated, visitors turn into loyal customers.

84%

of online shopping carts are abandoned on mobile.

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How We Can Help

Experience the difference.

At Credera, one of our core values is being people-first. We believe taking this approach to ecommerce creates a customer-focused experience that drives customer loyalty at its core. We call this the Credera Difference, and we invite you to hear directly from some of our clients about working with us.

We've served as an ecommerce consultant across a wide range of industries and operating models, partnering with companies to meet their most complex challenges. We help organizations sharpen B2C and DTC operations through improved personalization and data-driven decision marking, bolster B2B presence with platforms that drive sales and reduce costs, and integrate systems and channels to provide seamless omnichannel experiences.

With our deeply technical back-end expertise, alongside our front-end digital capabilities, we guide enterprises through the complexities of implementation and platform integration to ensure the smoothest ecommerce experience possible.

Read how Chili’s transformed their digital guest experience.
See how a leading eyewear company developed a machine learning model to pave the way for improving customer experience, product optimization, customer conversion, and market share growth.

One word that describes Credera is capability. Credera helped us grow, understands where we are headed, understands our infrastructure, and understands the challenges.

Assistant Vice President of Marketing, Pep Boys

Offerings

Explore our offerings.

We embrace innovation to unlock the potential of ecommerce and help organizations navigate the challenges and opportunities of web-based retail. Our experience with a wide variety of industries and organizations helps our clients move fast and create growth. Explore our core offerings:

Ecommerce strategy

Create seamless customer experiences across all your digital channels with a robust, omnichannel ecommerce strategy.

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Ecommerce enablement

Keep pace with the demands of the modern-day customer by implementing a multi-channel ecommerce platform that powers profitable and harmonious cross-channel experiences.

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Ecommerce optimization

Integrate data-driven shopping flows with user-centric design and search engine optimization (SEO) to reach peak digital performance.

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Partnerships

Discover our partnerships.

We work closely with these partnerships and have deep knowledge of these tools to deliver the best results for a client’s specific needs and goals.

Our Experts

We believe we’re better together.

At Credera, we believe that unique perspectives and backgrounds make us better, stronger, and faster. Meet our leaders in this space who are creating a better environment to work, grow, and deliver outstanding client experiences.