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Nov 2, 2026

Life at Credera: Finding my place through change

Courtney Sward

Courtney Sward

Life at Credera: Finding my place through change

Key takeaways:

  • Choosing to help make things better for the team, rather than pushing back on every new system, sets the tone for the relationships and opportunities that follow. That mindset can turn a transition into a chance to contribute. 

  • A leader who takes the time to understand goals and strengths, then makes connections to people and internal initiatives across the company, can make it easier to find a place in a new organization.  

  • Moving beyond the areas where you were already known brings new projects, new people, and new ways to apply your strengths.  


I had just signed an employment contract when I learned that the company hiring me was being acquired by Credera. 

Most of my new colleagues had a history with the heritage company that I didn't have, so while they had questions about what was changing, I was simply trying to learn how things worked in the first place.  

That created a unique dynamic. I was learning a new organization at the exact moment that the organization was transforming into something else.  

I'd be lying if I said the thought of leaving never crossed my mind. An acquisition of any size naturally makes you pause and think about what it means for your future, and I'd been through transitions like this before at other companies. In fact, I had chosen not to stay through some previous ones.  

That past experience helped me go into this transition with my eyes open. I knew there would be hurdles, and I knew not every change would feel comfortable right away.  

Having that perspective helped me tell the difference between the normal discomfort of change and something that would genuinely affect my long-term happiness. When I weighed it all, I kept landing in the same place: I felt confident the opportunity ahead was worth staying for. 

People who helped me belong 

Part of staying meant deciding how I wanted to show up for it. I could be the person who pushed back on every new system, or I could be someone who worked to make things better for the team around me. I made a conscious decision to be the second person, and that choice shaped how I approached everything that came next, including the relationships I built along the way. 

So many people helped me feel connected and part of the new organization, and I'm grateful to all of them. One person in particular is John Hobson, the Marketing Solutions Practice Lead. John took a real interest in understanding my goals and my strengths, and he was intentional about connecting me with others across the company.  

He didn't just think about client work, but he also brought me into internal initiatives where I could contribute in ways that mattered. This really helped me find my footing within Credera and get up to speed on the innerworkings of the company.  

Beyond John, I've found Credera's culture to be collaborative and genuinely focused on people. I have wonderful colleagues who made the transition feel less like being absorbed into something new and more like finding where my strengths fit into a bigger picture.  

Growing beyond what I knew 

This sense of belonging opened the door to a different kind of growth than I expected. 

In my previous role, I had built a reputation and deep expertise for a few specific things I did well, but that made it harder to branch out.  

 Since joining Credera, my work has broadened in ways that have pushed me past those familiar lanes. I've worked on different types of projects with new people, taken on different challenges, and applied my strengths in ways I hadn't considered before. I still get to build on what I've always done well, but that's no longer all I'm known for. 

That growth is part of why I'd tell anyone going through a similar acquisition to be patient and stay open to the change. Look at the ambiguity as a chance to grow instead of something to get through.  

These types of transitions can be opportunities to reassess what you want from your career and explore paths you never considered before.  

What staying has taught me 

Something that struck me early on at Credera was meeting so many people who had been with the company for 5, 10, even 15-plus years. In this industry, that kind of longevity is very telling.  

It demonstrated to me that Credera could be the place I was looking for, where I could keep growing and finding new opportunities without having to start over somewhere else.   

Looking back, this acquisition shaped my career in ways I never could have planned. It pushed me outside my comfort zone, opened doors I didn't know existed, and gave me a bigger view of where my career can go from here. 

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