Agentforce World Tour London: How to make every moment count

Elena Devnina

Agentforce World Tour London: How to make every moment count

Agentforce World Tour London is just around the corner! As a long-time sponsor of Salesforce events, the team at Credera knows how to get the best results from this incredible event. That’s why we’ve put together a list of top tips that will set you up for success.

Tip 1: Set your goals

First things first, take a moment to define what you hope to achieve at the event.

Are you looking for a specific technical solution that will help you reach your business goals? There will be many sessions on Agentforce for a number of industries to choose from — but don't be overwhelmed! Think about the use cases and examples most relevant to you that you’d like to attend in advance. Use Salesforce's Agenda Builder to plan your day. Make sure to explore the exhibitor booths to find out more about specific solutions too.

Don't forget to stop by Credera's booth on the expo floor, where we’ll be giving Agentforce demos, and you can meet our team to see how we can help you simplify complexity and leverage Agentforce to unlock your digital workforce — safely, reliably and with a focus on human collaboration. If you’d like a specific industry-focused demo, request to book a meeting with us on the day.

Do you want to expand your network and connect with like-minded professionals? If this resonates with you, make it a priority to attend networking events, join group discussions, and engage in conversations with other attendees.

Join Credera for an exclusive VIP drinks reception at World Tour. The reception will be held at an amazing space on The Credera Mezzanine, right outside the N10 event entrance in Excel. Starting at 4 p.m., it's going to be an evening filled with great conversations and networking opportunities. If you're interested in joining us, sign up to get on the pre-registration list. We’d love to have you there!

Are you all about attending inspiring sessions and roundtables? Look for Campground sessions led by industry experts, thought leaders, and Salesforce executives. These sessions often provide valuable deeper insights on particular applications of Salesforce for businesses, best practices, and real-world examples that can spark new ideas and fuel your professional growth.

Credera's team, in collaboration with one of our long-term clients, VAX, is holding a "Set Your Foundations to Prepare for Agentforce in Retail" session. Join us to hear from VAX on how to prepare your customer service centre for Agentforce and learn how they are transforming their customer experience, using Service Cloud Voice with AWS to significantly reduce average handling times.

Tip 2: Engage with the Trailblazer community

Agentforce World Tour is now a two-day event, with the Trailblazer DX held at Excel the very next day. But even if you aren’t attending TDX, here's how you can fully engage with this thriving community of passionate individuals:

Strike up conversations: Be proactive! Approach people who share common interests or are attending sessions you find intriguing. Consider linking your LinkedIn profile in your World Tour registration profile to exchange contacts with other attendees easily.
Share and learn: One of the greatest benefits of attending Salesforce World Tour is the opportunity to tap into the collective knowledge and experience of the Trailblazer community. Be open to sharing your own insights, best practices, and success stories, as well as listening to others’.
Connect on socials: In today's digital age, connecting beyond the event venue is easier than ever. Follow the #WorldTour hashtag to engage with posts, expand your network, stay updated on industry trends, and foster ongoing connections with fellow Trailblazers.
Learn about Salesforce communities: Did you know there are many communities that run amazing, more tailored events throughout the year, including geo-specific admin, developer and consultant user groups, as well as a user group for women working or planning to join the Salesforce ecosystem? Find out more about them from other Trailblazers and get involved! If you’re interested in receiving and sharing important news about tech and AI related to gender, consider joining the Credera Women in Tech Community on LinkedIn.

By actively engaging with the Trailblazer community, you'll tap into a wealth of knowledge, support, and inspiration. Remember, the collective energy of collaboration and support is what fuels the Salesforce community, so seize the opportunity to learn from and inspire others.

Tip 3: From insight to action

Knowledge is power, but it's easy to forget key takeaways amidst all the excitement. Prepare to capture the essence of each session: take detailed notes, snap pictures of the most informative slides, and record any insights that resonate with you.

Consider writing down the names of speakers, people you meet, and partners you'd like to connect with later — or maybe just follow them on LinkedIn right on the spot! These notes and contacts you create at the event will serve as a valuable resource when you return to your day-to-day work, ensuring you can put your newfound knowledge into action.

Bonus tip: Pace yourself!

Agentforce World Tour is just a whirlwind of excitement! But amidst all the hustle and bustle, don’t forget to take a breather now and then. Grab a cup of coffee, fill up your water bottle, and take a moment to reflect on all the great insights you’ve just absorbed.

If you know someone at Credera, why not arrange to meet them at our Credera Mezzanine? It’s the perfect spot to sit down, enjoy a coffee, and chat. Remember, it's about quality, not quantity, so pace yourself and savour every moment.

See you at Agentforce World Tour

As you gear up for Agentforce World Tour, keep this pre-event checklist in mind. Set clear goals, plan your sessions strategically, take notes, and engage with the community. And don't forget to enjoy the experience. Have a great one!

Make sure to visit us at our booth at the expo to chat about how we can help your business move forward together. Want to take it a step further? Reach out to book a meeting with us in our exclusive balcony mezzanine space at the event.