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The future passenger experience Hero Image

The future passenger experience

9 January 2024 • King Street Town House • Manchester

Manchester Location Image

Networking Event

Elevate your CX strategy with Salesforce

The key to your passengers’ happiness is understanding them. With the cost of travel being a primary concern, offering your customers a personalised and seamless experience is crucial to your brand's success.  

Join us and Salesforce to hear from First Bus and Northern on 9 January in Manchester. They’ll share their stories about deeply understanding their customers (bringing together all their data) and getting ready to take advantage of AI (Agentforce). Then there will be a networking lunch for leaders within the travel sector.  

Spaces are limited, so fill in the form below to reserve your spot today!

Speakers & Experts

Meet the speakers

Meet the speakers from First Bus and Northern, along with experts from Credera and Salesforce, to learn more about creating a personalised and seamless experience for customers through technology and AI.

Nitasha Mamman
Nitasha Mamman

Account Director, Travel, Transport, Hospitality

London

Saniul Ali
Saniul Ali

MarTech Lead

London

Vassilis Serafeimidis
Vassilis Serafeimidis

Managing Director, Head of Public Sector

London

Simon Wheeler
Simon Wheeler

Account Executive - Transport, Salesforce

Keith White
Keith White

Head of Digital Experience, Northern

David Starr
David Starr

Continuous Improvement Lead, First Bus

Tye Barnes
Tye Barnes

Customer Service & Field Service Practice Lead

London

Nitasha Mamman
Nitasha Mamman

Account Director, Travel, Transport, Hospitality

London

Saniul Ali
Saniul Ali

MarTech Lead

London

Vassilis Serafeimidis
Vassilis Serafeimidis

Managing Director, Head of Public Sector

London

Simon Wheeler
Simon Wheeler

Account Executive - Transport, Salesforce

Keith White
Keith White

Head of Digital Experience, Northern

David Starr
David Starr

Continuous Improvement Lead, First Bus

Tye Barnes
Tye Barnes

Customer Service & Field Service Practice Lead

London

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Register to join us

Complete the form below to register your interest in attending the event on 9th January with Credera and Salesforce. We will be in touch to confirm your place.

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