The Challenge

Using process automation to create new on-boarding plans.

EmployBridge, the largest supplier of specialty staffing in the U.S., onboards a 15,000 associates every week. That results in an incredibly high volume of associates printing and signing dozens of onboarding documents and spending hours working with EmployBridge staff to sign.​

The onboarding process was often a chokepoint for associates and in the fast-paced and highly competitive world of temporary staffing, delays to the process can result in the associate moving on to a competitor.  EmployBridge wanted a fully digital and mobile-friendly user experience throughout all steps of the associate journey. ​

The Solution

Exploring options and integrating the technology.

Credera began with an analysis of digital signature platforms that could operate at the scale of EmployBridge’s onboarding needs and quickly narrowed the list to two providers. EmployBridge decided to work with Adobe Sign, the digital signature solution in Adobe Document Cloud. ​

We integrated Adobe Sign APIs into the Credera-developed associate portal and defined more than 150 document templates in Adobe Sign. EmployBridge’s national presence required the integration to dynamically assemble the onboarding packets based on the associates’ location (e.g., federal, state, and local laws), brand (EmployBridge operates as 15 branded verticals), assigned branch, and even client-specific documents.  ​

The Results

A sustainable solution.

Eliminating paper onboarding ​- Improved sustainability, reduced costs, and lowered risk saved over 5 million sheets of paper every month. ​

Reduce branch time involvement​ - Freed branch staff from sitting with applicants to review documents saving a staggering 22,000 staff hours every week.

Centralized management and storage of documents​ - Enabled better governance, versioning, and storage of associate documents, ensuring better human resources compliance​.

Sign anywhere for a mobile workforce​ - Combined platform and integration features to allow associates the ability to electronically sign and complete their onboarding from any device with a web connection​

Combined cost savings from paper, ink, document storage, and staff hours equals over $2 million per month​.