The Landmark Trust

The Landmark Trust: Achieving Charitable Goals With A Commercial Approach

The Landmark Trust partnered with Credera to improve their fundraising and holiday booking processes Salesforce Sales Cloud

At a Glance

“Credera quickly got to grips with our complex requirements and delivered a comprehensive and robust solution on time and on budget. I am happy to recommend Credera because they deliver.”

IT Programme Manager, The Landmark Trust

Credera worked with The Landmark Trust to customise Sales Cloud to improve their fundraising and holiday booking processes.

The Challenge

CRM transformation with a commercial approach.

  • Replace legacy IT systems that were no longer fit-for-purpose

  • Streamline the Trust’s charitable and commercial processes

The Solution

CRM transformation with a commercial approach.

  • Salesforce Sales Cloud, and custom-built solutions for e-ticketing, third party integrations and user experience functionality

  • FinancialForce applications

The Results

Delivering success with increased bookings and fundraising activity.

  • 20% uplift in holiday bookings post go-live

  • Improved donor insight and fundraising activity

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